How Process Improvement Consulting Firms Help Their Clients Evolve From Good To Best In Class

In an evolving marketplace, the challenge for many business organizations is how to boost income while keeping expenses at bay. This challenge is apparent most especially in the area of supply chain management which involves sourcing raw materials and moving finished goods. The challenge becomes doubly difficult when the apparent complexity of this matter is compounded by the issue of globalization.

For larger businesses, the challenge may not be difficult to overcome, considering their sheer size as well as the number of resources they can readily deploy and use. However, for small and medium scale enterprises which have limited resources, solving the supply chain riddle can be quite complicated. On top of that, allocating their own personnel to solve the issues involved can undermine their organizations in the other aspects of running the business.

It is for these very reasons, and more, that business organizations that wish to make the transition from good to best in class rely on the expertise of process improvement consulting firms. But why hire consultants?


The chief advantage of hiring process improvement consultants is that these specialists can help compensate for an organization’s lack of in-house talent, expertise or even experience. With the help of seasoned consultants, business organizations can easily identify problem areas along the supply chain and implement the appropriate remedies to rectify these.

Through a consultant’s knowledge and experience in helping other business organizations, a client can gain access to best practices that can help drive both growth and income.With the help of a process improvement consultant, a business organization can focus on its core strength and become more efficient.

A reliable process improvement consultant can help an organization achieve these benefits as well as its unique goals through a three-stage process which involves analysis, optimization and implementation.

During the initial phase, the consultant needs to create an accurate picture of the client’s actual situation by obtaining relevant data including buying behaviors and spending patterns. After this, the next task that needs to be undertaken is utilizing this data in order to identify problems as well as opportunities for savings.

The next stage involves harnessing the gathered data into actual strategies that will address the issues uncovered during the preliminary phase. These include areas like pricing structure and terms and conditions. In order to ensure that the implementation of these measures deliver desired results, additional measures that bring accountability, verifiability and sustainability are brought to the table.

The work of the consultant does not end with drawing new agreements with vendors. In the implementation stage, it is the responsibility of the consultant to oversee and manage the final stage of the process, ensuring the accuracy of agreed upon prices and terms.